Looking to install EV chargers at your hotel? You're not alone. Hoteliers across the UK are the same - investigating how they can have reliable, branded chargers installed in their carpark.
We're here to make sure you understand what is involved. Read on...
Step 1 - Assess Your Guests’ Charging Needs
Before installing chargers, it’s essential to understand your guests’ requirements:
- Evaluate Demand: Assess how many of your guests drive EVs or would consider booking if chargers were available. Bear in mind that combustion engine cars are becoming less and less common and one day ALL cars on the road will be electric.
- Charging Speed Expectations: Consider whether they need fast charging for quick stops or regular, overnight charging for longer stays. Most hotels find that Connekt's 22kW chargers meet guests' needs while keeping costs manageable.
- Peak Charging Times: Understanding when demand is highest—like during weekends or holidays—can help determine the optimal setup.
Step 2 - Evaluate Your Hotel’s Electrical Infrastructure
Next, assess your hotel’s electrical capabilities:
- Check Capacity: Contact a qualified electrician or partner with Connekt to determine if your hotel’s current infrastructure can support additional power usage for EV chargers. This is something we carry out as part of our no-obligation site survey.
- Plan for Future Expansion: With EV demand on the rise, it’s wise to install a system that can be scaled up over time. Connekt can work with you to develop a plan that meets immediate needs while accommodating future growth.
Step 3 - Choose the Right Charging Solution
Selecting the right chargers for your hotel is crucial to creating a positive guest experience:
- Charging Levels: 7.4kW or 22kW chargers are the most popular choice for hotels, providing a full charge in several hours and allowing guests to charge overnight. However, for higher-end hotels or locations where guests have shorter stays, fast or rapid chargers may be beneficial.
- Consider Branding Opportunities: Connekt offers hotels the option to brand chargers, helping you create a cohesive experience and stand out as a green, EV-friendly destination.
Step 4 - Select the Optimal Charging Locations
Placement of chargers impacts usability and overall guest experience:
- Designated Parking Spots: Install chargers in prime parking spots close to the hotel entrance or reception to make them easily accessible. Clearly marked EV-only spots make it clear these are special amenities for EV-driving guests.
- Guest Convenience: Consider accessibility, especially for guests arriving at night or in poor weather. Visible and convenient charging locations can make a big difference in guest satisfaction.
Step 5 - Develop an EV Charging Policy for Guests
Creating a policy around your EV charging service helps avoid misunderstandings and ensures a positive guest experience:
- Define Usage Costs: Decide whether charging will be complimentary or if you’ll implement a small fee. Many hotels opt for a modest hourly or kWh-based fee to cover costs while still offering convenience.
- Set Time Limits: To avoid hogging of chargers, implement time limits or request guests to move their vehicles after reaching a full charge. Including this information in booking confirmations or on signs near chargers helps keep things clear.
Step 7 - Promote Your New EV Charging Amenities
Now that your EV charging stations are up and running, let your guests know about this valuable amenity:
- Update Listings and Website: Add EV charging to your website’s amenities list, and include it on booking platforms such as Expedia or Google My Business.
- Highlight in Marketing Materials: Consider adding “EV-Friendly” or “Sustainable Travel” tags to your social media posts, email newsletters, and guest communications.
Connekt's Conclusion
Installing EV charging stations doesn’t have to be complicated. By following these steps, you’ll be prepared to offer a convenient, in-demand amenity that appeals to modern travellers and positions your hotel as a forward-thinking, eco-conscious choice.
And with Connekt’s comprehensive support, your hotel can become an EV-friendly destination without the hassle.
